SASKATOON (SBP) — Travellers around the country noticed no discernible change in dissatisfaction with their flight experience after thousands of Air Canada customer service agents went on strike across the country. The airliner has been left scrambling to keep up it\u2019s customer service levels to it\u2019s traditional standard of \u201cshitty\u201d.<\/p>\n
\u201cI\u2019m still standing in long lines, having my flight changed at will, and being treated like a second class citizen,\u201d said an Air Canada customer, \u201dI\u2019m concerned that things will get worse when the agents go on strike.<\/p>\n
\u201cOh? They\u2019re on strike right now? Wow, well, I didn\u2019t notice much of a change. Boy is my face red!\u201d<\/p>\n
To continue with the standard shitty level of service, Air Canada has it\u2019s 1,700 managers taking over for the 3,800 employees who are now walking the picket lines. With a manager-to-employee ratio of 1:2, the shitty service levels at Air Canada will only drop by about 20%. The drop is expected to be hardly noticeable by the airliner\u2019s customers.<\/p>\n
\u201cThey lost my luggage in the very same manner that they did weeks ago,\u201d said an Air Canada business class traveller, \u201cAnd, I swear their phone customer service still requires you to navigate their labyrinth of menus while waiting for hours. I still wait in lines, only to be treated like an insect at a picnic. <\/p>\n
\u201cHonestly, Air Canada has done a masterful job at keeping it\u2019s customer service at it\u2019s current standard during this work stoppage. If there is a strike happening, I\u2019d like to see evidence of it.\u201d<\/p>\n
Air Canada union bosses have cried foul over the airline\u2019s ability to maintain the company\u2019s gold standard of shitty customer service. <\/p>\n
\u201cHaving half the people provide the same level of shitty service is an outrage!\u201d said an Air Canada union boss, \u201cThe smug and snark is something we can understand that is easy to copy. But, performing the same amount of work with half the amount of unionized employees is something that we cannot comprehend and think that there is something underhanded going on.\u201d<\/p>\n
Continued the union boss: \u201cWhere\u2019s the extended coffee breaks? Who\u2019s saying things like \u2018That\u2019s not in my job description?\u2019 Where\u2019s the sense of entitlement and impunity? Those are the things you just cannot duplicate without a union environment. It is situationally impossible.\u201d<\/p>\n
While talks between the union and it\u2019s employer have reached a tentative agreement, air travellers can rest assure that a consistent level of shitty service will continue during the transition phase to when regular employees eventually return to the job.<\/p>\n
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SASKATOON (SBP) — Travellers around the country noticed no discernible change in dissatisfaction with their flight experience after thousands of Air Canada customer service agents went on strike across the country. The airliner has been left scrambling to keep up it\u2019s customer service levels to it\u2019s traditional standard of \u201cshitty\u201d.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-1535","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"http:\/\/www.saskabush.com\/content\/wp-json\/wp\/v2\/posts\/1535","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.saskabush.com\/content\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.saskabush.com\/content\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.saskabush.com\/content\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.saskabush.com\/content\/wp-json\/wp\/v2\/comments?post=1535"}],"version-history":[{"count":6,"href":"http:\/\/www.saskabush.com\/content\/wp-json\/wp\/v2\/posts\/1535\/revisions"}],"predecessor-version":[{"id":1541,"href":"http:\/\/www.saskabush.com\/content\/wp-json\/wp\/v2\/posts\/1535\/revisions\/1541"}],"wp:attachment":[{"href":"http:\/\/www.saskabush.com\/content\/wp-json\/wp\/v2\/media?parent=1535"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.saskabush.com\/content\/wp-json\/wp\/v2\/categories?post=1535"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.saskabush.com\/content\/wp-json\/wp\/v2\/tags?post=1535"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}